Refund policy

Returns & Exchanges

Each ONESTEE item is made to order or part of a limited run. Because of this, we do not accept returns or exchanges unless the item arrives damaged or incorrect.

If something’s wrong
If your item arrives damaged, defective, or you received the wrong product, email signal@onestee.net within 7 days of delivery. Include your order number, a brief description, and a photo of the issue. We’ll make it right.

No changes after checkout
Orders are processed automatically and cannot be changed or canceled once placed. Please double-check sizing, address, and item details before confirming your order.

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